WEIGHT LOSS PRODUCTS, LLC dba HCG DIET SYSTEM is hereinafter referred to as “COMPANY”.
Normal Business Hours
Normal business hours are hereinafter defined as Monday thru Friday 9am – 5pm EST, EXCLUDING Holidays.
shipping method defaults to ground, however you have the option to
upgrade to expedited shipping. Most products orders are shipped from our
fulfillment house in Michigan and others drop ship from locations
throughout the USA. Orders must be placed before 12pm (noon) EST Monday-Friday
to begin processing and supplement orders ship the next business day
evening. Other drop shipped items generally ship within 24 -48 hours
during the weekday. Weekend and Holiday orders are processed the next
business day and follow the same shipping guidelines. Fed Ex, UPS and
USPS deliveries are in accordance with their normal delivery schedules.
(These schedules exclude holidays, war and acts of nature).
placing an order on HCGDietSystem.com, you authorize us to charge
your credit card for the total amount calculated, or as modified by us
for the reasons stated below; or as a result of your personal request.
Please note that there may be certain orders that we are unable to
accept, either in full or in part, and said orders must be cancelled or
modified. We reserve the right, at our sole discretion, to refuse,
cancel or modify any order for any reason.
Some situations may
result in a customer’s order being canceled or modified, including
limitations on quantities available for purchase; inaccuracies or errors
in product or pricing information; product or ingredient restrictions
mandated by local, state, national or international regulations; address
inaccuracies; or problems identified by Company. We may also require
additional verifications or information before accepting any order. We
will contact you if all or any portion of the order is canceled or if
additional information is required to accept your order.
ORDER CANCELLATIONS (not the same as a Returned Merchandise)
your order is canceled by us after your credit card has been charged,
we will issue a credit to your credit card for the amount of the
If you need to cancel your order after placed on the website or with us personally over the phone:
- All sales are final and we do not accept 'returns".
- If you must cancel an order you have not already received, you must contact us for authorization FIRST for any cancellations.
- If your order has already been submitted to our fulfillment house, your
credit card will be refunded the total amount less all fees we incur
from the fulfillment house. These vary depending on how far your order
- If your order has been packaged, picked up for shipping and/or has already shipped, your
credit card will be refunded the total amount minus all charges we
incur from the fulfillment house which include: pick and pack, out going
shipping, incoming receiving, incoming shipping, inspecting and
restocking fees. If after the order is deemed in good condition and the
return order has been completed, a credit for the remaining balance will
be issued. If the order is deemed damaged, no refund will be issued and
additional processing charges will be assessed on your credit card on
file. If we do not have a valid credit card on file for you, you agree
to arrange other means to pay any outstanding invoices with us.
strictly follows all known national and international regulations
regarding the sale, purchase and shipment of any product or product
ingredient that is considered restricted or prohibited by any law within
the United States or abroad, as well as regulations regarding exporting
to other countries. A variety of customs fees, taxes, and duties may be
charged on orders sent outside of the United States, which are out of
COMPANY'S control. You agree that you are responsible for any charges
incurred to obtain possession of your order package(s). You are advised
to determine any and all fees and taxes that may be imposed to import
products offered by COMPANY and you agree to be fully responsible for
such fees and taxes.
If you fail to claim a package due to refusal
to pay customs fees, COMPANY will not issue a refund to you even if the
goods are shipped back to us.
ALL SALES ARE FINAL AND NON-RETURNABLE
to the nature of our products; shelf life; and tampering policies,
products are only shipped once. Equipment, however, is backed by the
individual product manufacturers’ limited warranty and will either be
replaced or repaired at manufacturer’s discretion. Nutritional products
are susceptible to damage from heat and cold. You should not leave
products unattended in your automobile or other hot or extremely cold
Lost or Stolen Merchandise
are insured, except small items shipped USPS. If your order is lost or
stolen, upon completion and confirmation of lost or stolen goods, a
replacement order will be sent. Your cooperation will be necessary to
assist and expedite our ability to complete claims with the delivery
service to recover the merchandise cost.
products will arrive damaged, as though it has been tampered with,
please DO NOT OPEN THE BOX. Call our office immediately to obtain
instructions as to where and how to return the products and get
replacement of your order.
Prices & Currency
prices are quoted in U.S. dollars and do not include additional costs
such as shipping and handling; sales taxes; duties; customs fees;
insurance costs; tariffs; and/or value-added taxes, unless otherwise
stated. Additional costs will be added to your total invoice price and
you are responsible for the payment.
Pricing or Typographical Errors
strives to provide accurate product and pricing information. However,
pricing or typographical errors may occur. In the event that an item is
promoted at an incorrect price or with incorrect information due to an
error in pricing or product information, COMPANY shall have the right,
at its sole discretion, to refuse or cancel any orders placed for that
item. If an item is incorrectly priced, COMPANY will modify your order
to reflect the correct price; may contact you for instructions; or
cancel your order; and will initiate notification of such cancellation.
Prices and availability are subject to change without notice.
Products for Resale
reserves the right to limit the quantity of items purchased per account
or per order. These restrictions may be applicable to orders placed by
the same account, the same credit card, and/or to orders that use the
same billing and/or shipping address. COMPANY will provide notification
to your e-mail and/or billing address provided should if such limits are
applicable to an order you place. COMPANY also reserves the right to
prohibit sales to dealers nd/or other resellers at its sole discretion.
No Warranty – Disclaimer
and its contents and/or promotional materials are provided on an “as
is” basis. Its officers, directors, employees, agents, licensors,
suppliers, content providers and the like (“affiliates”) make no
representations or warranties of any kind, express or implied, with
respect to this information, including without limitation the products,
information or services offered or sold by COMPANY and/or its
affiliates. COMPANY and/or it affiliates expressly disclaim all such
representations and warranties, including without limitation all
warranties of merchantability, accuracy, timeliness, completeness,
fitness for a particular purpose and non-infringement. No oral or
written statements by COMPANY and/or its affiliates will create any
warranty not expressly set forth in writing.
a customer, you agree that COMPANY may terminate or suspend your
account and/or access to all or part of HCGDietSkincare.com, without
notice, for any conduct that COMPANY, in its sole discretion, believes
is in violation of this agreement or any applicable law or is harmful to
the interests of another user, COMPANY and/or its affiliates.
Limitation of Liability
AND/OR ITS AFFILIATES SHALL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR
ANY DAMAGES OF ANY KIND ARISING OUT OF, IN CONNECTION WITH OR RELATING
TO THE USE OF COMPANY'S PRODUCT, INCLUDING WITHOUT
LIMITATION ANY LIABILITY (I) AS A PUBLISHER OF INFORMATION, (II) AS A
RESELLER OF ANY PRODUCTS OR SERVICES, (III) FOR ANY DEFECTIVE PRODUCTS,
(IV) FOR ANY INCORRECT OR INACCURATE INFORMATION, (V) FOR ANY
UNAUTHORIZED ACCESS TO OR DISCLOSURE OF YOUR TRANSMISSIONS OR DATA, (VI)
FOR STATEMENTS OR CONDUCT OF ANY THIRD PARTY, OR (VII) FOR ANY OTHER
MATTER RELATING TO COMPANY’S BUSINESS, OR (VIII) FOR ANY PERSONAL HEALTH
CLAIMS. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO
ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION ANY DIRECT,
INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING
WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LOSS
OF GOOD WILL, LOSS OF USE, LOSS OF DATA, COST OF PROCURING SUBSTITUTE
GOODS, SERVICES OR INFORMATION, LITIGATION OR THE LIKE), WHETHER BASED
ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING WITHOUT
LIMITATION NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF THE USER
ADVISES OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATIONS OF
LIABILITY SET FORTH HEREIN ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE
BARGAIN BETWEEN COMPANY AND THE USER. THE PRODUCTS, INFORMATION AND
SERVICES OFFERED BY COMPANY WOULD NOT BE PROVIDED
WITHOUT SUCH LIMITATIONS. BECAUSE THE LAWS OF SOME STATES MAY NOT ALLOW
FOR THE EXCLUSION OF CERTAIN DAMAGES, IN SUCH STATES LIABILITY IS
LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
the foregoing, the sole and entire maximum liability of COMPANY shall be
limited to the amount paid by customer for any product, information or
service purchased by customer from COMPANY.
As a customer, you
agree to indemnify, defend and hold harmless COMPANY and/or its
affiliates against all claims, demands, causes of action, losses,
expenses, damages and costs, including without limitation any reasonable
attorneys’ fees, resulting or arising from or relating to your use of
or conduct; any activity related to your account by you or any other
person; any material that you submit to, post on or transmit to COMPANY;
rights of another, or termination of access to your account.
Applicable Law - Jurisdiction
Agreement shall be governed by and construed in accordance with the
laws of the State of Florida without regard to choice of law rules. As a
customer, you agree to submit to personal jurisdiction in the State of
Florida and further agree that any cause of action arising from or
relating to the use of COMPANY products or this Agreement shall be
brought exclusively in Federal or State Courts for Pinellas County,
Severability - Interpretation
provision of this Agreement shall be deemed unlawful, void, or for any
reason unenforceable by a court of competent jurisdiction, the validity
and enforceability of any remaining provisions shall not be affected.
When used in this Agreement, the term “including” shall be deemed to be
followed by the words “without limitation.”
Agreement covers the items listed herein and does not replace
additional items that may or may not be listed in a Licensure or
Wholesale agreement already in place.
Changes to Terms Agreement
COMPANY may, in its sole discretion, amend this Agreement from time to time without notice.
failure of COMPANY or its affiliates to insist upon strict adherence to
any term of this Agreement shall not constitute a waiver of such term
and shall not be considered a waiver or limit that party’s right
thereafter to insist upon strict adherence to that term or any other
term of this Agreement. The “No Warranty – Disclaimer” and “Limitation
of Liability” provisions of this Agreement are for the benefit of
COMPANY and its affiliates as defined herein, and each of these
individuals or entities shall have the right to assert and enforce these
provisions directly against you on its own behalf.
With the prior
agreement of COMPANY, any claim, dispute or controversy arising or
concerning company’s websites and/or this Agreement shall be decided by
binding arbitration with the Rules of the American Arbitration
Association and any such arbitration pro brought will be held in
Pinellas County, Florida, USA. The decisions of the arbitrators shall be
conclusive upon all parties involved and judgment upon any award of the
arbitrator by any court having competent jurisdiction. This provision
shall be specifically enforced by a court of competent jurisdiction.